Yes, we conduct comprehensive background checks to ensure the safety and well-being of clients. These checks are mandated by the Wisconsin Caregiver Law and are essential for anyone responsible for the care, safety, and security of clients.

The background check process includes:

Initial Background Check: Conducted at the time of hire to assess any past criminal convictions or findings of misconduct. We conduct periodic rechecks, which are required at least every four years or when there is a change in circumstances, such as a new arrest or conviction.

The comprehensive background check comprises of checking through to identify any criminal records. Review of Governmental Findings. We examine any prior findings related to abuse, neglect, or misappropriation of a client’s property.

Certain convictions or findings may disqualify an individual from serving as a caregiver. Additionally, caregivers are obligated to report any new charges or convictions promptly to their employer to maintain compliance with state regulations. We put these stringent measures in place to ensure that caregivers are qualified and trustworthy, thereby safeguarding the individuals we support.

Yes, we strive to accommodate clients who require caregivers on short notice. Though we can’t make guarantees, we encourage you contacting them directly to discuss immediate care needs. It is important to note that the availability of caregivers can vary based on factors such as location, specific care requirements, and current demand. Therefore, it’s advisable to reach out to us directly to discuss your specific needs and confirm our ability to provide a caregiver within your desired timeframe.

Yes, our agency offers specialized care for individuals with dementia Parkinson’s disease and related neurological diseases.

We train our caregivers to understand the unique challenges associated with dementia and Parkinson’s disease, offering personalized care plans to meet individual needs.

Additionally, we have a nonprofit, Cairasu All Things Alzheimer’s that supports family caregivers of people with dementia by providing grants to aid in their caregiving journey. Check it out at www.allthingsalz.org to learn more.

Yes, we understand that clients’ needs can change over time and offer flexible scheduling to accommodate these changes. At Cairasu, we are committed to adapting both the plan of care and schedules accordingly.

We recognize the importance of adapting to our clients’ changing circumstances and are willing to modify care plans and schedules. It’s advisable to discuss your specific needs with us directly to ensure we can provide the flexibility you require.

Yes, we accept various payment methods, including private insurance, Medicaid, and out-of-pocket payments. Coverage often depends on the specific services required and or authorized. Also, coverage can vary based on the specific services provided and individual eligibility.

To ensure you receive accurate and up-to-date information, please contact  us directly at [email protected] or call 608-572-14 to discuss your specific needs and verify payment options.

At Cairasu, we have a structured system to oversee the care provided to your loved one. This often involves a collaborative approach between various professionals to ensure comprehensive and personalized care. Here’s how the oversight process generally works:

1. Care Coordinators, Managers and Nurses: These professionals are responsible for assessing your loved ones needs and developing a customized care plan. They serve as the primary point of contact for families, addressing concerns and making necessary adjustments to the care plan as needs evolve. We offer personalized home care consultations to tailor services to individual requirements.  

2. Supervising Staff: In addition to direct caregivers, we have supervising staff who work alongside caregivers to provide an extra level of care and oversight. This collaborative approach ensures that your loved one’s needs are met holisticly. Our caregivers routinely collaborate with managing and supervising staff in various settings to enhance the quality of care.  

3. Regular Evaluations: To maintain high standards of care, we often conduct regular evaluations of both the care plan and the caregiver’s performance. This ensures that the services provided align with your loved one’s current needs and that any necessary adjustments are made promptly.

Creating a personalized care plan involves a comprehensive assessment and collaboration to ensure that the specific needs and preferences of your loved one are met. Here’s an overview of the process:

1. Initial Consultation: A care coordinator or manager or a nurse conducts an in-depth discussion with the client and or family members to understand the individual health status, daily routines, personal preferences, and specific care requirements. This step helps in identifying the areas where assistance is needed and sets the foundation for a tailored care plan.

2. In-Home Assessment: A visit to the client’s residence is arranged to evaluate the living environmental safety and accessibility. During this assessment, potential hazards are identified, and recommendations are made to enhance safety, such as installing handrails or rearranging furniture to prevent falls. We emphasize the importance of this step to suggest ways to make the home safer.

3. Development of the Care Plan: Based on the information gathered, a customized care plan is crafted. This plan outlines the specific services required, including personal care tasks (like bathing and dressing), companionship activities, meal preparation, medication reminders, and any specialized care for conditions such as dementia or Parkinson’s. The plan is designed to align with the client’s lifestyle and preferences, ensuring comfort and familiarity.

4. Caregiver Matching: Selecting the right caregiver is crucial for effective care. At Cairasu, strive to match caregivers whose skills, experience, and personality align with the client’s needs and preferences, fostering a trusting and harmonious relationship.

5. Ongoing Monitoring and Adjustments: Regular evaluations are conducted to assess the effectiveness of the care plan and make necessary adjustments. As the client’s needs evolve, the care plan is modified to ensure continuous support. We highlight the importance of creating a personal care plan and schedule based on the loved one specific needs, which can be adjusted as those needs change. This collaborative and dynamic approach ensures that the care provided is both personalized and adaptable, promoting the well-being and independence of your loved one.

Our collaborative and dynamic approach ensures that the care provided is both personalized and adaptable, promoting the well-being and independence of your loved one.

If you have concerns about the care being provided to your loved one, it’s important to address promptly by letting us know so we can take measures to ensure their well-being. Here is a structured approach to managing such concerns:  

Communicate Directly with the Care Provider

Discuss with the Caregiver: Begin by talking to the individual providing care. They may be unaware of your concerns and might be able to address the issue immediately.

Contact the office or Supervisor: If the issue isn’t resolved with the caregiver, reach out to the assigned supervisor or the agency management. We have protocols in place for handling client concerns and are committed to rectifying issues to maintain quality care.

Utilize Internal Complaint Processes:

File a Formal Complaint: If direct communication doesn’t lead to a satisfactory resolution, consider filing a formal complaint with the agency. Request information about their grievance procedures to understand the steps involved.